Alco Glass & Mirror Inc - Berkley, Michigan

Jerome Scott

This is a nice store. They have a lot in their showroom. You could easily spend two hours browsing and shopping. They were very friendly and accommodating here also. I had them cut some glass for a picture frame. They did a good job.

Cindy Whiteman

John, Ashley, BRAVO. Thank you for a great experience with our purchase of 3 sets shower doors for our construction. They are absolutely beautiful and make our bathroom look stunning. You made the measure, purchase and installation process easy and absolutely flawless. Thank you so much! I highly recommend if you need glass shower doors to go to Alco Glass and Mirror!

Tim Cahoon

Outside is plain, but inside there is a lot decor product that are Perfect for gifts. Lots of glass products on display. Loved the glass waves in the shower doors. Nice people

Donna Stallings

The glass repair had a gap in it and cause a crack down the center. When i took It back they refused to believe that the initial repair was incorrectly done. I try to intentionally use family businesses, but never again this one.

Amy Williams

Alco Mirror and Glass: Eternal Regret.

In March of ’21, we paid $2707 to have Alco Glass and Mirror install custom cut tempered glass into our new shower. The glass was installed by a man we know as “J.D.” J.D. carried each panel in, and up the stairs by himself. He wore gloves that had seen some use. We used the shower, with the new glass, for the first time after the required “curing period.” As the steam of the shower fogged up the glass, we discovered finger prints and smudges on EVERY PANEL (see pics). The prints appeared mostly in the corners, just where J.D. held the glass in order to maneuver it. We assumed the glass was merely dirty and could be cleaned. We were wrong. We cleaned the glass, first with glass cleaner, then vinegar and water, then a mix of vinegar and soapy water. We tried special sponges that “erase” anything. We called Alco. “Kim” made more cleaning suggestions. We tried microfiber cloths. Thinking the prints might be silicone, we tried a razor blade. No effect. We tried other products used to remove adhesives. We tried marine alcohol. Nothing worked. We called Alco again. Finally, Alco blamed their glass supplier “HMI Cardinal,” stating that sometimes the tempering process is flawed. We called again and complained to the owner, Mr. Kalajian. He laughed and hung up. We were also told "It only shows up when steamy, so it's not there all the time, so it's not that bad." At no point did Alco offer a means to solution over the months of contact with them about this problem, outside of trying to clean the surface with a particular substance and sending out their tech (who wasn't able to "clean" the prints off and concluded that it was etched in the glass).

I must wonder, if the glass is not tempered correctly, is it at risk of shattering and seriously injuring my family? How can Alco be ok with this?

Every single day we see the evidence of our misplaced trust. Learn from our mistake. Don’t waste your money on flawed glass, improperly installed. Don’t trust Alco.

chozeh

The matter speaks for itself.
Total labor time less than
30 minutes!
Guest Bathroom: replace rollers on glass doors
parts $125 Labor $325
Master Bathroom: replace rollers on glass door
parts $125 Labor $325
Mirrored Closet Door adjustment
labor $395
Total Labor charge $1045 ($2090/hr)
When questioned, the owner replied "We've been in business for fifty years"
One star because the work was very well done

Rudy Travis

Great place for custom glass pieces. The also sell shower doors and glass furniture.

Amelia Clark

I called for a window repair and they sent over someone to measure almost immediately, very flexible schedule. They gave me an estimated price and estimated time of arrival for the new glass. The glass came in a week earlier than they predicted. They work with excellent vendors! They provided me with an estimated time of arrival of 8:30-9:30AM, I figured I would see the installer by 1:30PM based off past experience with other contractors. The installer, John, arrived at 8:30AM. I could not believe it. He was incredibly nice, quick and cleaned everything up. You would not have noticed he was there. 10/10 for this company and for John!